Arthur was absolutely fabulous! I found Arthur on-line prior to a trip to Moscow and contacted him via email. He was extremely prompt in responding and was wonderful at finalizing all of our details. Arthur met us upon arrival into Moscow and provided a short tour of the city before taking us to our hotel and also took us back to the airport the following day. When we returned to Moscow on our riverboat cruise, we were delighted to see Arthur at the boat dock. He came to reconfirm our airport pick up and also see if there was anything else we needed while in the city. Arthur's polite and professional attitue was truly appreciated. He is a wonderful asset to the city of Moscow!