Customer Responses & Recommendations

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Customer Responses Online (2002-2009):

Former clients share their travel experience to Moscow Russia after using services of the private guide and personal driver Arthur Lookyanov. This message archive was started in 2002.

	Henry Email: By Request From: London Date: 2007-03-05 18:57:59 I can whole heartedly recommend Arthur's services. He is honest & reliable and he can enhance any tourist or jaded business visit to Moscow! Keep up the good work!
	Susan Bowler Email: By Request From: England Date: 2007-03-04 07:57:56 Our trip to Moscow was made very special with Arthur's help.His passion for his country is inspirational, and through him we learned so much more about Russia. He was good company, sensitive to our needs and has a great sense of humour! We thoroughly recommend his services.
	Chris Walden Email: By Request From: New Zealand Date: 2006-12-30 08:32:23 Arthur is AMAZING !!! I visited Volgograd for a few days in December '06 & when I was at the airport in Volgograd waiting for my flight to Moscow, I found out that the flight to Moscow was to be re-directed from Sheremetyevo to Domodedovo. I sent a frantic text message to Arthur asking if he could drive like a lunatic from SVO to Domodedovo to meet me. When I arrived at Domodedovo, Arthur was there to meet me ! Now that is A+ customer service !!! If you are ever visiting Moscow, hire Arthur. He is a true professional !!!
	Bob Stammers Email: By Request From: Ireland Date: 2006-12-21 15:38:48 Arthur is one of Russia's hidden treasures ... Arthur's knowledge and professionalisim is above and beyond call. He is a man of many qualities and a man you can trust and call friend. Thank You to Arthur for making my Russian experience one I will never forget.
	Steve Email: By Request From: Boston, Massachusetts USA Date: 2006-12-20 15:29:33 Arthur is absolutely amazing. I was so lucky to discover his website as I was preparing for my first-ever trip to Russia. I read in detail all the recommendations from his other clients, and I studied his web site at length. It was clear he was a consummate professional, and after I emailed him with a few questions (that he replied to very quickly) I enthusiastically booked his services as follows: airport meeting/pick-up at Moscow’s SVO airport (flawless), three full days of driver/guide service throughout the city and countryside (comprehensive, well planned, and really fun!), a stunning Moscow Night Tour drive, and drop-off at SVO airport (where he came inside the airport and stayed with me until I was safely in the correct line, which would have been wildly confusing if I didn’t have the benefit of his help). I can’t say enough good things about Arthur. His English is fantastic, he’s knowledgeable, professional, detail-oriented, customer-service focused beyond words, dependable, honest, friendly, and has a great sense of humor – I could go on and on but you get the idea. One thing that I particularly liked was the way he collected details about what I was interested in seeing and doing. Then, he added his own thoughts and recommendations and together we created a customized tour plan for each day that far exceeded all of my expectations. He also demonstrated a brilliant ability to adjust on the fly if I wanted to modify the plan—no request was too difficult for him. One thing really stands out: since I was traveling alone, Arthur even brought along his camera to take pictures of me as we were touring around so I could be in the pictures. That meant so much to me. In short, Arthur’s enthusiasm for what he does—and for his country—made my trip memorable and magical. Hiring Arthur will make your next trip to Russia even more spectacular, and I give Arthur and his services the highest recommendation possible. Thank You Arthur!

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