We had an excellent experience with Arthur during our trip to Moscow two weeks ago. We found him to be reliable, punctual, friendly, and helpful. When we arrived in Moscow by train, Arthur was waiting outside our train car promptly at 6:30 a.m. When we left by international train, he arrived at our hotel early, took us to the station, and stayed with us until we were safely aboard. During our stay, we had an excellent tour of Sergiev Posad. Arthur also provided interesting and relevant commentary on the sites we saw and could answer any questions we had. Moscow is a fascinating city, and Arthur's services helped us enjoy it to the fullest. We highly recommend him.